|LF_STANDARD| |?TREE=» `LANG_MESS_SYS`| |?HELP_SECTION=`USER_HELPER`/gettingstarted.html#ticket| |HTM_HEADER| |HTM_MENU_USER| |HTM_HEADER_WIDE| |LANG_CREATE_TICKET| |LANG_VIEW_CLOSED_TICKETS||NEWCLOSED| |TICKETS| |MESSAGES|